Big Shake-up Coming to the Home Buying and Selling Process

The biggest overhaul of the home buying and selling process in decades – that’s what the government is promising in changes just announced. Their aim is to make transactions faster, more transparent and less likely to fall through. Sounds good, right? 

And it should be welcomed. In truth, much of this feels long overdue. But, as always, the devil is in the detail, and there remain questions around how and when changes will be introduced, and one aspect that is conspicuous by its absence (more on that later).  

While as an independent estate agent, we are proud of our exceptionally low fall through rate – we know this isn’t the industry norm, and the impact of sales collapsing. And we see and hear first-hand how frustrating the current system can be in terms of sales taking months longer than they should. 

We’ve digested today’s news and pulled together this quick guide telling you exactly what’s been announced and what it could mean for you. 

What's changing? 

In a nutshell, these reforms focus on reducing delays, improving transparency, and making transactions less likely to fall through in the house buying-selling process. 

Key proposals include: 

Upfront sales packs 

Sellers will need to provide important information when a property is first listed, including details about the property, if there’s a chain involved and, where relevant, any leasehold costs. 

Digital property logbooks 

Property information will be stored digitally, making it far quicker and easier for buyers, sellers and conveyancers to access the information they need. 

Digital identity checks 

Use of online verification should radically reduce paperwork and speed up the legal process. 

Electronic signatures 

Documents will be able to be signed digitally, helping transactions move more quickly. 

AI-assisted conveyancing 

Adoption of digital systems and AI to reduce paperwork, improve information sharing and speed up parts of the legal process.  

Earlier binding agreements 

In arguably the most significant proposal announced, the commitment to buy/sell will become legally binding earlier in the process (as already happens in Scotland). This will help to reduce ‘gazumping’ and last-minute price renegotiations. 

Mandatory qualifications for estate agents 

A new code of practice and professional standards will be rolled out across the industry. In doing so, the government's aim is to create a faster, more transparent, and more reliable home-moving process. 

So, what does this mean for sellers?  

For sellers, the biggest benefit is undoubtedly greater certainty. 

With contracts set to become binding earlier, this takes away the risk of a buyer withdrawing after weeks or months of progress. Better information upfront should also mean transactions proceed more smoothly once a sale is agreed. 

So far, so good. However, it’s worth saying that these changes will likely result in additional actions and responsibilities at the start of the process. Sellers may need to obtain documents and information before marketing their property – and this could mean higher upfront costs and more preparation time before a home goes on the market. 

Properties will also be under greater scrutiny from day one, as key information will be openly available to prospective buyers much earlier than it is right now. 

And how will it affect buyers? 

For buyers, the reforms should give them more clarity before any offer is made, allowing them to go in with their eyes wide open. 

With important information about the property, the chain and any leasehold costs available much earlier, this significantly reduces the risk of unexpected issues or nasty surprises later on. 

Earlier binding agreements should also protect buyers from gazumping and reduce the number of transactions that collapse later down the line. 

That said, buyers may need to make decisions sooner than they do in the current system. And – a final point – while upfront information is naturally helpful, getting independent legal advice throughout and carrying out an independent survey will remain important. 

The elephant in the room: leasehold reform 

One notable omission from this announcement is meaningful progress on leasehold reform. 

Successive governments have promised major changes to the leasehold system, and the Leasehold and Freehold Reform Act 2024 was presented as a significant step forward. Disappointingly then, many of the changes leaseholders have been waiting for still require further legislation before they take effect. 

As things stand, one of the main changes already in force is the removal of the requirement for leaseholders to own a property for two years before extending a lease or buying the freehold. 

The government's focus has apparently shifted towards encouraging commonhold ownership for future developments rather than abolishing existing leaseholds outright.  

Why does this matter? 

The new requirement for upfront sales information could create additional costs for leasehold owners.  

To provide the information required for a sales pack, sellers will often need documents from managing agents or freeholders. We know from experience with past apartment sales that fees for such documents can be substantial, and this remains largely unregulated. So, for leasehold sellers, this could mean paying significant costs before a property is even sold. 

While further reforms have been promised, including stronger protections for leaseholders and greater regulation of managing agents, many homeowners may have to wait (years) before seeing meaningful change. 

What’s the timeline for these changes? 

The reforms will not happen overnight – they never do. The government has indicated a phased approach, with consultations, new regulations and legislation expected over the coming years. But there are still plenty of unanswered questions, so perhaps cautious optimism is best for the time being.

What we have then is a clear direction of travel, but we’ll need to wait for a roadmap containing the full details and timings.  

A final word on this 

Overall, these proposals are unquestionably a positive step. All are geared towards creating a faster and more transparent property market. And anything that reduces delays, improves communication and lowers the risk of failed transactions will surely be welcome news for buyers and sellers alike. 

However, we expect there to be challenges during the transition period, particularly for leaseholders. This group may face additional costs before some of the wider reforms are put in place. 

So, if you're considering buying or selling soon, take time to fully understand the changes and when things come into force. This will mean you navigate the process with greater confidence. 

If you're based locally in Camberley, Surrey Heath or Berkshire and would like to discuss how these proposals could affect your move, we’d be happy to answer questions or offer advice.  

 

Wondering what your home might be worth in today’s market?

Book in a no obligation valuation with Lucy.

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How to Sell Your Home in a Buyer’s Market: What Works in 2026