Our difference is that we really do put your experience as a customer first... And second and third!
As the best estate agent in Camberley we're committed to maximising the price of your home, while taking the stress out and putting the enjoyment back into the process of moving.
Unlike many estate agents, we only work with a small number of clients at any one time, and you will only ever have a single point of contact from start to finish, ensuring consistency and our undivided support throughout.
In today's fast-paced world, technology plays a pivotal role which is why we have invested heavily in cutting-edge technology to enhance the customer experience, offering virtual tours, online property listings, and secure communication channels.
This not only saves our clients time and effort but also ensures that they can make informed decisions with ease.
We'd welcome an opportunity to meet you and show you our positively different approach.
Start your move with Wellingtons estate agents now.
Step 1: Property valuation
One of the first and most important tasks to do is to get an accurate valuation from an experienced local agent, who knows the local property market, and can provide a recommended sale price and time scale that suits your needs.
Step 2: Organise your finances
Wellingtons works with specialist mortgage brokers who are able to give the best advice you require, either face to face or over the phone at any time and will take care of everything from explaining all of your options to helping you select the right mortgage for you.
Step 3: Marketing your property
When marketing your property, promoting your property with good quality images on websites and social media, as well as calling through buyer databases can help you get the right offer and buyer.
Step 4: Virtual viewings
Using the latest technology, we will create a virtual video of your property for your prospective buyers to view virtually from the comfort of their own home.
Videos allow prospective buyers to get a feel for your property before they book a physical viewing. This means that physical viewings will be with buyers that have already shown interest and are genuinely interested.
Step 5: Physical viewings
Your agent will accompany all buyers on viewings and will highlight the attractive features that may not be immediately obvious. We will also have any important information on hand (e.g. car parking spaces, rights of way). We'll also contact you shortly after the viewing finishes, to let you know how the viewing went and give any feedback.
Step 6: Negotiation
We will liaise with the buyer on your behalf, to negotiate you the best price. We will offer advice based on their position (e.g. mortgage buyer, chain free) and your position (e.g. upsizing, downsizing). We will vet prospective buyers’ by asking for proof of funds, mortgage offer in principal and check that their existing property is sold subject to contract.
Step 7: Instruct a conveyancer
We offer the complete service to sell or buy any property. We understand the importance of working with a good solicitor who puts customer service at the forefront of its company ethos. We have worked hard to negotiate the fairest rates and terms for our clients with a number of conveyancing firms who meet specified quality standards.
Step 8: Exchange of contracts
The legal exchange of contract is where a non-refundable deposit (normally 10% of the purchase price) is transferred over to your convenyancer. At this point, both parties are bound to go through with the transaction or you will lose your deposit.
Step 9: Completion
On completion day, your money will be transferred and your buyer will be able to move in to their new home. This is usually approximately 1-2 weeks after the exchange of contracts.
Here's what our customers say about us in their cards and on Google.
"Dear Lucy,
We would like to express our heartfelt gratitude for your invaluable support and assistance during the process leading up to the exchange of Sedum House. While this journey has presented its challenges, your exceptional communication skills and adept coordination with all involved parties, including solicitors, greatly contributed to ensuring a seamless experience.
Furthermore, we appreciate your proactive approach in resolving any contentious issues that arose between the parties involved. Your diplomatic finesse was truly commendable, and your dedication to understanding both perspectives and crafting solutions was impressive.
We wholeheartedly endorse your services to our family and friends, and should the need for a reliable estate agent ever arise, we would not hesitate to seek your assistance once more.
Thank you once again for your outstanding service.
Warm regards,
Keith & Joanna"
"Would recommend Lucy & Wellingtons to everyone! Lucy goes above and beyond, providing an unrivaled experience to your typical estate agent.
Wellingtons & Lucy were there for us throughout the whole process, answering all questions, providing advice, and a completely personal experience. In what has been a crazy year for the housing market and uncertain financial times, we were thrilled with the whole process and sale price for our home which Lucy worked tirelessly to achieve and saw through to the final moments.
In what is already such a stressful process, I was beyond thankful to have Lucy there for us throughout the whole experience! Thank you for everything Lucy!!"
"If I could award 6 stars I would. Top notch communication, unswerving commitment, unrivalled market experience all wrapped up in a highly personable individual that is Lucy. She goes above and beyond any other estate agent we've ever met, to not just meet her clients' expectations but to completely smash them! Completely changing the view of how the public view estate agents - one client at a time! She also completely obliterated the ceiling price for our road and when we sell our next house - she will be the first port of call 100%."
"Lucy worked tirelessly to ensure the sale of our flat in Sunningdale. She offered a service above and beyond any local agent (e.g WhatsApp availability almost 24/7) and always kept us updated of the progress, market conditions and top tips. Local agents tried to persuade me that a new agent to market would never obtain the breadth of marketing that their own agents could but I knew, conversely, Wellingtons would go above and beyond any Salesperson as it was Lucy’s name on the line and her commitment to make it work. I am so happy that we were part of Wellingtons journey and would not hesitate to recommend Lucy’s services to anyone wanted to sell their property. Thank you so much Lucy."
"Lucy we would like to thank you for your professional and personal approach to the sale of our property. We were impressed with your researched knowledge of the local market and the manner in which you marketed our property. Throughout the sale process we were always kept informed of progress and your attention to detail enable all parties to move forward as quickly as possible. We would be very happy to recommend your company, Wellingtons, as an agent."
"We would highly recommend Wellingtons to anyone looking to buy or sell a home! Lucy's approach is very different from other High Street estate agents and it was an easy decision to sign up with her. The superior marketing materials, personal service and affordability were a cut above the rest. I'm happy to say that Lucy did everything she said she would do. She managed to sell our house above the guide price and we couldn't be happier with the result! The whole process went very smoothly and we cannot thank Lucy enough for all her hard work."
"Lucy has been amazing throughout the whole process. She has been so easy to work with, always contactable, quick to reply and her knowledge of the market has been invaluable in helping us make decisions and get the best price for our house. I wouldn’t hesitate to recommend Wellingtons!"
"Wellingtons have gone above and beyond with both my sale and purchase. Not only did they sell my property in record time but they managed to get above the asking price! Wellingtons know their properties inside and out prior to conducting visits which I feel definitely contributed to selling my property so fast. They are also very covid secure and I felt confident that the health of my family was not being put at risk due to all the safety measures in place. Wellingtons have been at the end of the phone for all my queries and helped me get a fair price for the property I ended up purchasing. Wellingtons advice has been instrumental during this whole daunting process, I would not hesitate to recommend. Choose Wellingtons ..... you won’t be disappointed!"
"I have had the pleasure of working with Lucy on a number of various projects over the years and I can honestly say she is an absolute delight to work with. She is patient and really took the time to get to know my properties, so that she was in the most informed position to find me a suitable buyer. She only showed my properties to well registered buyers, which meant that the feedback she gathered was important and valuable. She communicated well throughout the process and has successfully sold a number of my properties.
I couldn't recommend her more highly!"
"I have had a great experience with Lucy at Wellingtons - she is passionate, friendly and knowledgeable about the local area and I felt in safe hands. What a refreshing experience. Thank you."
“We couldn’t think of anyone else we would trust more with the sale of our property than Lucy from Wellingtons. Lucy’s knowledge of the industry is exemplary - plus her professionalism, dedication to her clients and positive work ethic shines through as soon as you first meet her. We now couldn’t imagine working with anyone else. Thank you Lucy!”
"Lucy has worked in the property industry in both sales and lettings for many years, and her knowledge of the property market is second to none. She cares a great deal about her clients and about getting the right outcome for them. Her integrity and honesty make her a pleasure to deal with and I will not hesitate to engage her services when I buy my next home."
We're keen to support our local schools, so when you sell your property through Wellingtons,
we will donate up to £250* to your chosen school's PTA when you complete your sale.
*Terms and Conditions apply
Where 98% of prospective buyers search for properties which is online. Your property advert will be published on the UK’s biggest property portals Zoopla and Primelocation. We will also feature your property on our website and social media channels as well as running targeted adverts online. This means that we will likely generate more interest and increase competition on price. We will also help you negotiate the best selling price when offers come in, and ultimately, you will have the final decision on whether you would like to accept a buyer’s offer.
The market will ultimately determine what the buyer is prepared to pay for your property. Our job is to help ensure your property is valued accurately. Our full focus is to understand the local market values and to back up their valuation with real evidence. It’s understandably tempting to instruct the agent who gives the highest valuation, however recent statistics show that the original asking price for a third of properties on the market had to be reduced by 10-15% on average before selling. Every property will sell if it’s presented, marketed and most importantly priced correctly. Our experts are equipped with the latest valuation tools, having more time to focus on property market levels, thereby meaning that the most accurate, evidence-based valuations can be provided. Should you disagree with our valuation, or have been persuaded by another agent that it should be higher, then we can test the market for you, however in all cases we will do our utmost to sell at the highest price possible.
We rely mostly on recommendations from previous vendors. It’s essential for us to sell as many properties we can in order to grow our business. Additionally, we are motivated to beat traditional high street agents and help enforce revolutionary changes in the industry to benefit the consumer. We will regularly ask for feedback, enabling us to continually improve our services. Furthermore, our agents are paid once a sale is completed. From a monetary aspect, the changing model of property portals is based on how many properties we list in total, therefore it remains in our interests to efficiently maintain our available stock levels and work closely with you to ensure your property has the best chance of selling quickly and at the highest price possible.
Yes, if perhaps you already have an asking price in mind that you would like to aim for, you can instruct us at any time. We can immediately get to work on preparing your property for an agreed market launch date.
It depends on availability however it’s typically within three days of your booking.
You will need to check your notice period with them. If you are outside your fixed term contract period, then you should be able to move easily. You could also opt for a multiple agency agreement with your existing agent, however this will likely result in an increase in their fees. It is counter-productive to list your property with two agents as it could mean duplicate adverts appearing on the same property portals and also mean you are required to pay two fees instead of one.
Absolutely - we will ensure that your advertisement is approved by you before it goes live on all property portals. We also ensure that the particulars are correct and that images and floorplan are properly displayed.
10 years.
We are members of the Property Redress Scheme (PRS).
Yes, you will have one dedicated point of contact who will handle all aspects of your sale from instruction right the way through to completion.
Absolutely, we obtain key information such as their full name, address, contact information and check their buying status and financial position. We also run our own due diligence checks to ensure that what we are told is accurate. These checks are carried out prior to conducting any viewings.
We will prepare everything within 48 hours of the appointment and will request approval from you once ready. We usually beat this timeframe and more often than not, have clients ready to launch within 24 hours.
